Shipping and Delivery
Due To Current COVID-19 Crisis, We have changed our policies. These are no longer valid. For New Policies, Go Here ->
Before We get into the specifics, We would like to emphasize on the following key aspects of our shipping policy:
- We want to deliver our products to You as quickly as humanly possible, in accordance with our Shipping Policy.
- Shipping is free for all orders
- Cash On Delivery Charges Rs. 39 extra
- Our Primary shipment services are Bluedart, Delhivery, Xpressbees and Speedpost.
- Delivery Time: As Per Pincode Availability & Dispatches!
- You may contact us at catchmydriftindia@gmail.com for any and all clarifications relating to your orders.
Cash on Delivery:
All orders placed with Cash on Delivery Request shall be shipped only after receiving confirmation from Your end. Our Support shall call you in the registered mobile number within 24 hours of placing the Order to get your confirmation on the Orders. We shall try contacting You on the registered mobile number and/ or the email id provided to us and in the event, no response is received from Your end, We shall cancel the request made from your end. At any time, You may re-order the Products from the Website in accordance with our Terms of Use.
Please note for all Cash on Delivery Orders, a Cash On delivery Charge of Rs 39/- shall be added to the final amount in addition to the aforementioned Shipping Charges.
The availability of Cash on Delivery option depends on the ability of our shipment partners servicing at your location to accept cash as a payment at the time of delivery.
Please note that the Charges mentioned against the products does not include the Shipping Charges and Cash On Delivery Charges and is only the actual price of the product. The applicable shipping charges and Cash on Delivery charges are visible only when You check out the products included in the Cart.
Delivery:
Generally the Delivery of your orders shall take place within 5 to 7 days of shipping of the orders. On shipping of your Order, You will get an email from our end to your registered email address stating the details of the shipments and shipment service in which your Order has been shipped. Some of the shipment services engaged by us offers tracking of orders and you can track the status of your shipment by visiting the websites of such service providers. The details of tracking orders, if available, shall be mentioned in the shipment email send from our end.
International Shipping
If You like to make a purchase and have it shipped internationally, please contact our Customer Care Executives or send us an email at catchmydriftindia@gmail.com . Be sure to include a list of the products you like to purchase, along with the recipient address, phone number and email address. One of our Customer Care Executives will call you and explain the costs and time lines involved for international shipping and delivery. Also kindly note that the customer will have to bear all charges for customs, duties and taxes that have to be paid on arrival of package at the country to which the order is being delivered.
Products on Demand
Some of the products made available on our Website are products manufactured on demand of the users. We have explicitly stated against such products that they are “Products on Demand”. Any orders made against such “Products on Demand” will be shipped by us within 5 to 10 days of placing the Order. You may at any time after the placing the Order contact our Customer Support Executives to know the status of your Orders. All provisions relating to delivery timelines shall be applicable on such products from the date of shipment of such products.
Not withstanding anything mentioned in aforementioned provisions, we do not guarantee that delivery will happen within any specific timelines as it is completely dependent on the shipment services. Sometimes, delivery may take longer duration due to:
- Bad weather conditions;
- Transportation delays;
- Political disruptions; or
- Other unforeseen circumstances
In such cases, we will proactively reach out to You. Please check your emails for such updates.
To the maximum extent permissible by law, We shall not be liable to You or any other persons for any direct, indirect, incidental, punitive, exemplary, special, consequential damages or loss of profits, revenue or goods will incurred by You due to any delay in the delivery of orders.
